Exploring Excellence: A Closer Look at SMS Environmental’s Wales & South West Region
SMS Environmental has been a leader in water compliance services since 2001, specialising in water hygiene, air hygiene and Legionella control to help clients meet regulatory standards. With a strong presence across the UK, here we focus on our Wales & South West region, where we have a dedicated team of over 20 professionals, delivering essential services such as water treatment, air sampling, HVAC maintenance, remedial plumbing and more. Our offerings are supported by insights from our committed team, highlighting their expertise in these areas. We are delighted to share more!
Delivering the best for our clients across Wales & South West
SMS Environmental's comprehensive services help clients assess, manage and maintain water and air quality standards to control Legionella risks. Jason Philip, Regional Manager for Wales & South West, highlights the importance of our services, stating:
I find the work to be invigorating. We ensure that our clients can operate safely, knowing that their water systems are compliant and secure.
Jason leads our regional team to provide thorough risk assessments, and customised water treatment services, ensuring a personalised service for every client. Drawing on his plumbing, risk assessment and operations background, Jason highlights the importance of our services stating:
I am proud to lead the Wales & South West region of SMS Environmental to be the best in the industry.
Water Hygiene Services
Phil Cockcroft, Supervising Engineer, is one of our Supervisors who leads our water hygiene engineering team with dedication:
I take immense pride in developing a team that truly excels in water hygiene. Our work in water treatment is vital to ensuring our clients’ safety and regulatory compliance.
Phil’s experience has deepened his appreciation for quality and teamwork as essential elements in delivering effective water hygiene services:
SMS offers me a great work-life balance, which enables me to focus on both my personal growth and professional development
Risk Assessments
Thorough risk assessments are a cornerstone of our services, ensuring every potential hazard is identified and managed. Dale Clent, Account Manager, underscores the role of technology in delivering these services:
Everything is streamlined through the iPad and our Opuz technology, making the process seamless. This enables us to monitor air and water quality efficiently and provide clients with immediate, actionable feedback.
Dale’s transition from Risk Assessor to Account Manager highlights SMS's commitment to professional growth, emphasising how our quality focus enhances his ability to manage client accounts effectively:
I value the training here—delivered through City & Guilds Assured training programmes—and the developmental feedback from our Quality Control team.
HVAC & Air Hygiene
Our skilled teams provide full-service support for air conditioning, refrigeration, and process cooling systems, including maintenance, reactive support, and installation.
By following British Standards and TR19 guidelines, we help clients meet legal compliance, optimise system efficiency, and ensure safe environments, offering air quality reports, system longevity, and reduced fire risks.
Service Delivery
Our Service Delivery team is dedicated to providing clients with efficient and timely essential maintenance. Tammy Grey, Regional Service Delivery Team Leader, shares her role in making this happen:
I lead a team of Operations Coordinators, ensuring smooth job planning and scheduling. Our collaborative environment keeps me motivated every day.
Tammy appreciates the support and camaraderie within her team, highlighting the teamwork that drives their success:
Our engineers are a fantastic group to work with—we share laughs and support each other, which truly strengthens our service delivery.
Training and Consultancy
SMS Environmental also offers training and consultancy to empower clients in managing their water hygiene responsibilities effectively.
Our extensive skills and expertise in infection control allow us to drive the design and standardisation of water treatment education.
We work closely with industry bodies to ensure our training is fit for purpose and sets high standards.
Dale adds:
I am positive about career growth here and have enjoyed coaching our Account Manager Assistant. This culture of mentoring fosters professional development.
Conclusion
SMS Environmental’s Wales and South West region provides tailored water compliance services, helping clients confidently manage water and air hygiene compliance. With dedicated professionals like Jason, Phil, Tammy, and Dale, we uphold high standards to protect public health through our expert services.
If you would like to join our growing company, and work alongside Jason, Phil, Dale & Tammy, then Check out our latest job openings here or join our Talent Community here.
